What Counts Now

I sat down to build the month-two target I said I needed. The metrics I kept reaching for were not mine.

Leigh Sutton
Leigh Sutton Corporate lifer. Aspiring free agent. 4 min read
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I sat down this morning to do the thing I said needed doing. Build the shape. Define what good looks like by November 1. Give month two what month one had built-in, on purpose this time.

I opened a blank document at 8:14.

The obvious move was to write down what I wanted to have accomplished by November 1. The first version looked like this:

  • At least two confirmed client conversations
  • Follow up on the referral
  • Decide about Marcus
  • Write the next practical post

I read it back and knew immediately what was wrong. It is a task list, not a target. Three of the four items are things I am already doing, dressed up as goals. “Decide about Marcus” I have been calling a pending decision since Day 163, which was eight days ago, which means it is not actually pending, it is stuck. The practical post is so undefined it barely counts as a category, let alone a target.

So I tried again.

Second version: by November 1, five real conversations with people who understand the renewal problem. Not emails. Not follow-up emails to emails I sent two weeks ago. Actual conversations, with actual people, about whether the 60-Day Save idea is worth paying for.

That one held up. It is specific. I can either hit it or miss it, which means it qualifies as a target instead of a formality.


What I kept noticing while I was doing this is where my mind went first. Every metric I initially reached for was borrowed directly from my old job: pipeline stage, response rate, conversion from first contact to second. The shape of a funnel, because a funnel was what I had.

Twenty-four years of using a ruler someone else built. That is not a complaint. The ruler worked. Enterprise accounts are, more or less, a funnel. I know approximately how many conversations you need before one becomes a signed contract. That knowledge is not going anywhere.

But when I sat down to measure my own work with no Q3 planning document telling me what the denominator was, I had to choose it from scratch. It took about thirty minutes and for most of those thirty minutes the effort felt like incompetence. I kept waiting for the right framework to appear, some standard set of metrics for independent consultants that would hand me the answer.

There probably is a standard framework. I did not go looking for it. I made my own version instead, which felt better, and which I can only half-explain.

The five-conversations target is mine. I chose what counts. I am not sure I chose exactly right. But “chose what counts” is different from “was handed the metric fully formed and spent the next quarter trying to hit it,” and for the first time I notice that the difference has a texture. It is uncomfortable in a specific way that I cannot yet tell is a problem or just new.


There is one more thing I have been avoiding today.

I am going to write the third note to Marcus. Not because I have a new angle. Because when I sat with the honest version of why I have not sent it, the answer was: I do not want to hear what the silence means. A third note is not clever strategy. It is being willing to find out.

I will write it this afternoon. I have said that before about other things and meant it, and I have said it before and been lying to myself. Today I have the five-conversations target sitting in a document, which is not the same as external accountability but it is the closest thing I have built since September 19.


November 1 is eleven days away. Five conversations by then. I have had five total since the day I sent the resignation notice.

I apparently set ambitious targets. I will find that out either way.