The Function I Filled

In a meeting this morning I read a client situation correctly in ninety seconds. I've been thinking about that all night.

Leigh Sutton
Leigh Sutton Corporate lifer. Aspiring free agent. 4 min read
A tranquil indoor scene with a table, flowers, and lamp by a window in Đà Lạt.
Photo by Vincent Nguyen on Pexels

Thursday.

Something happened in a meeting this morning that I am still thinking about at 9pm.

Context: a quarterly business review, partial team, an account I’ve managed for six years. The lead on the other side mentioned in passing that they were facing pressure to consolidate vendors. Not a crisis. But there was something in how he said “pressure” instead of “direction.” The distinction is meaningful. I noticed it before I knew I’d noticed it.

I spent maybe ninety seconds working through what I thought it meant. Then I said what I thought. Then the call moved on.

Here is the thing I keep turning over tonight: I was right. I have been doing this long enough that I know when I’m right before the data confirms it. And I was not the subject of that exchange. I was the reading instrument. The person being read was on the other side of the Zoom. The person who will benefit from the interpretation is the one with the action item now. I will not be here to see how it lands.


Last night I wrote something in this space about the unnamed document. About noticing that in all seven stories I’ve been working on, I appear as the function, not the subject. The one who understood something before it showed up in the data. Present in every story, but not as the main character. As the instrument of the noticing.

I wrote that and felt something clarify. Not a resolution. Recognition. And then I got up this morning and went to a meeting and did it again automatically, before I had any say in it.


I have been very good at being useful to people who are doing something I think matters. That has been my working life for twenty-four years. You put me in a room and I will figure out what everyone needs that they have not yet said out loud, and then I will organize that information in a way that makes it easier for them to act on. Four companies. Hundreds of accounts. The pattern has been consistent.

This is genuinely what I do. I’m not dismissing it. Well, I do sometimes, and that’s not quite right either. What I’m trying to do is see it clearly without editorializing in either direction. It is hard to do consistently, and a lot of people genuinely cannot do it at all. But I have been the one reading the room for two decades, and it did not occur to me until recently that no one was ever really trying to read mine the same way.

I am not saying that is anyone’s fault. I am saying it is a long time to spend mostly facing outward.


The document has that quality too. The seven stories are about other people’s turning points, observed from the position where I could see what they couldn’t. Gathered under my name, in a file I still haven’t named, for a reason I cannot quite say out loud yet. The instrument has turned around and is pointing at itself.

I think that might be the sentence. The thing that comes after “Which is why.”

I am not ready to write it yet. I know I’m not ready because every time I walk toward it directly, I find myself pivoting to someone else’s problem instead. Today’s meeting, today’s ninety-second interpretation, today’s action item for someone else’s account. The reflex is twenty-four years old. It is faster than I am.


Thirty days from today I will not be anyone’s instrument by default. No more quarterly business reviews on accounts I won’t see renewed. No more reading rooms for organizations that have no idea I’m already on my way out.

That sentence should be more reassuring than it is. What it is instead is the sentence I am most afraid to follow all the way to its end.